IT Service Run Guide™ for MSPs
Team Seats
VIP Interactive Training
The IT Service Run Guide™ training program for VIP teams (up to 10 people - additional seats only $299 ea.)
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8 Live (you're in the Meeting with Manny) Deep-Dive Training Sessions with walkthroughs and best practices
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Q&A after every Training Session to answer all your questions
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Full-color Workbook for every Session to take notes as you follow along
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Detailed Implementation Checklists you can start using immediately
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The IT Service Run Guide™ Project Portal for your entire team to drive the implementation through Agile execution
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Weekly Coaching with Manny during every week of the training to ensure you get the work done
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Monthly IT Service Coach's Huddle to share and discuss metrics with many of my clients who've already streamlined their service delivery
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Downloadable Templates & Flowcharts (ticket flow, escalation, coordinator workflows, etc.)
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Access to Manny's Guidance and fellow classmates to compare notes in the IT Service Run Guide Facebook Group
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1-year Access to the entire training course, including future updates (option to renew access at only $499/year)
Standard Webinar Training
The IT Service Run Guide™ training program for teams (up to 10 people - additional seats only $149 ea.)
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8 Live Deep-Dive Webinar Training Sessions with walkthroughs and best practices
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Q&A after every Training Session to answer all your questions
-
Full-color Workbook for every Session to take notes as you follow along
-
Detailed Implementation Checklists you can start using immediately
-
Downloadable Templates & Flowcharts (ticket flow, escalation, coordinator workflows, etc.)
-
Access to Manny's guidance and fellow classmates to compare notes in the IT Service Run Guide™ Facebook Group
-
1-year Access to the entire training course, including future updates (option to renew access at only $299/year)
