Pick Your Pricing
Have a coupon code from us?
Click on "Per Seat Pricing".
Buying multiple seats without a coupon?
Click on "Tiered Pricing" for volume discounts.
Need bulk pricing?
Email us at: ClientServices@MannyPalachuk.com
SOCIAL PROOF
What Teams Say After Running the Machine
RISK REVERSAL
My Hassle-Free Guarantee
If by the end of the second module or 14 days, whichever comes first...
- If this course is not shaping up to be absolutely practical...
- If it is not providing you everything you need to run your service desk on the ITSRG standard...
- If you're not convinced that implementing the ITSRG will transform your service delivery and team efficiency...
... then simply email us at ClientServices@ManuelPalachuk.com and we will refund you the next business day.
CERTIFICATION
IT Service Run Guide™ Operational Specialist
Every lesson carries a hard-gated comprehension assessment – 20 to 25 questions on that lesson's content. Score 80% or better on every single one, and you'll be recognized as an IT Service Run Guide™ Operational Specialist. No shortcuts, no partial credit for the certification itself.
WHAT YOU WALK AWAY WITH
A Real Certificate. And Yes, the Merch T-shirt.
Pass the exams and your team won't just know it – they'll have the certificate to prove it, and the t-shirt to display it.
Operational Specialist Certificate
Issued to every technician who passes the module exams – named, dated, numbered, and signed. Something to put on the wall, not just a line on a résumé.
The ITSRG T-shirt
Every certified graduate gets the t-shirt. Team pricing makes it easy to gear up the whole desk when everyone earns it together.
MORE FROM TEAMS ON THE MACHINE
"Manny gave us the tools and skills required to understand how work flows through our organization. With this data, we were able to optimize the client and tech experience. He knows his sh!t and takes a no-b.s. approach to helping you accomplish your goals. He’s a great teacher and won’t have you make changes for change’s sake but rather to accomplish a real objective that will make your organization better."
-- Brian Curtis, President, DominionTech Computer Services
"Manny has been instrumental in transforming our business through his expertise in AGILE Service delivery processes. He provided us with a shared language and a set of KPIs that have streamlined our operations. Before Manny's intervention, we were struggling to keep up with our old service delivery system as our company expanded. Thanks to his guidance, we successfully scaled to serve 1,200 customers and grew to over 70 employees efficiently, and still growing! Manny’s expertise in AGILE processes is unparalleled, and the improvements we've seen in our business are a testament to his skill. Be ready for transformative change that will help you scale and succeed."
-- Reuben Kamp, CEO/Founder, Darkhorse Tech
